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"PLP is the only supplier that I've ever dealt with that provides proactive support. Their support team calls me every few weeks just to check-in."

Jeff Lawson, IT Manager
Repro Products
Smyrna, Georgia

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PlotWorks 6.2.0 is available to all customers effective April 30, 2009. Customers with active Software Maintenance contracts may contact PLP Customer Support for upgrade information.

Welcome to the Customer Support Site. Access to this site is free for customers with active Software Maintenance and Technical Support policies, as well as for our Authorized Channel Partners. This site provides you with more ways to take advantage of our world-class support organization:

  • Search our online knowledgebase to find solutions to common problems and answers to frequently asked questions (FAQ's).
  • Log a new support ticket. The ticket will be routed to the appropriate support representative for resolution.
  • View all of your support tickets, both open and closed.
  • Comment on your support tickets to provide additional information, and upload attachments as necessary.

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Access to the Customer Support Site is available to customers with active Software Maintenance and Technical Support policies, as well as for our Authorized Channel Partners. Please register below to receive a username and password. When your request has been approved you will receive an email message with your username and a temporary password. You will be prompted and required to change your password the first time you login.

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